Objectives: The BIA-SME project was conceived to help SMEs to optimise their decision-making processes, both in terms of time and results. The project developed a process aimed to introduce, among the beneficiary SMEs, a set of Market Intelligence tools to be used as a basis for their decision-making proThe BIA-SME project was conceived to help SMEs to optimise their decision-making processes, both in terms of time and results. The project developed a process aimed to introduce, among the beneficiary SMEs, a set of Market Intelligence tools to be used as a basis for their decision-making processes and minimising the risks faced by these companies while improving their efficiency and effectiveness. Throughout this project, Funditec was active in providing suitable solutions to one of the most pressing needs currently faced by SMEs in the territory, namely, to take the most appropriate and quick decisions in order to achieve competitiveness in the global market.